Bill increase

[louis9]

The bill is supposed to increase every April from what I can see. So why has my bill increased by £12~ from April until now after the original increase. £5.11 in July and £6.74 in August?

[Divsec]

Hi @louis9 have any of your previously discounted boosts come to an end of their validity.

your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.