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Billing due date

Simon632
Popular Poster
Private Message TalkTalk
Message 3 of 3

Just really  2 quick questions about billing date, how long after bill date will talk talk suspend internet and do I get an email reminder if isn't paid my due date  

S p mccann
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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Simon632

 

You will be notified of failure of payment via email/sms, we try twice, but if there is a history of non payment, the account will be suspended after the 2nd attempt. 

 

Thank you. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

They try a second time, if the DD fails the first time, @Simon632, but it's honestly not worth running the risk.

 

There's a late payment fee etc if payment is not received on time.

 

See here:

https://community.talktalk.co.uk/t5/Articles/Late-payments/ta-p/2263379

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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