Credit

[Arrowmaker]

Hello

I was promised a credit as automatic compensation over a week ago, I was told the credit would be applied immediately.

To date nothing has been paid in to my account.

Could someone please advise?

Thanks

[ferguson]

The normal timescales for auto compensation are set out here:

https://community.talktalk.co.uk/t5/Articles/About-your-auto-compensation-credit/ta-p/2326583

If it has been more than 30 days after the event then the support team will advise further when they are back online from Monday.