Your Account

Jones! · ‎31-01-2025

I have received an email from yourselves saying I have cancelled my direct debit, but I have not

please could you look in to this for me please

fr8ys · ‎31-01-2025

Follow the link I provided and set up a new one.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Jones! · ‎31-01-2025

what do I need to do as it’s not showing as cancelled on my bank account

Arne-TalkTalk · ‎31-01-2025

Hi @Jones!

It is showing as cancelled

There is no indication of why is it cancelled.

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fr8ys · ‎31-01-2025

Hi,

You can check this within My Account and if it has been deleted for some reason set it up again following the links

Details can be found here.

https://community.talktalk.co.uk/t5/Articles/Payment-methods-and-paying-your-bill/ta-p/2204899

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Your Account

Direct debit