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Left talk talk 2 months ago still being billed !!

Beereal
First Timer
Private Message
Message 3 of 3

Left talk talk end jan and switched to new supplier. Talk talk still billing me! Contacted them last month and they refunded the money they had taken but now received an email with monthly bill! Been on live chat AGAIN they are so unhelpful . help! 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Beereal

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

If you would like the support team here to look into this for you make sure that your personal details including the relevant TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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