Hi there, hope someone can help me - attempted to start a chat with support however it states that I need to login, even when I was already logged in?
Reason for requesting help is that I had no idea that a £5 a month was being charged for supersafe - anyway, tried to cancel it on the 20th October, had confirmation on email that it has been removed. Next month - charge still there? Upon seeing this thought I had.maybe done something wrong and tried it again, and it had been deactivated! Not by me however.
Again on the 6th December cancelled and received an email confirming same - and upon checking it was again showing as being love.on my account!
Can someone get in contact to sort out, it's theft! Making the choice of leaving in a few months very easy.
Cheers
