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Trying to remove Supersafe add-on from my account

NikkiR
First Timer
Private Message TalkTalk
Message 3 of 3

I have tried twice to remove the Supersafe add-on from my account, as I don't use it and want to save the £5 per month it is costing me.  I get an email confirmation each time saying it is being removed, but it's still there and I still have to keep paying for it.  How can I get rid of it?!

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi NikkiR

 

The supersafe boost has now been removed.

 

Sorry it took so long. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Call 03451 720088, @NikkiR, or use Chat:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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