Top cashback claim and £125 gift card

[Ryan806]

Hello.

I signed up when the black friday deals were on back in November 2022, I have yet to receieve my £125 gitft card.  Also the claim I opened via TCB after signup is still pending, please can someone look into this for me. 

Thanks

[Arne-TalkTalk]

Thanks for the update.

[Ryan806]

I just had a notification that the cashback has finally been approved, thanks for the quick turnaround!

[Gliwmaeden2]

Re-escalating this for you, @Ryan806.

[Ryan806]

Hello Arne,

Please can you chase this up again.

Thanks

[Arne-TalkTalk]

I have chased this up again, sorry that this is still ongoing.

[Ryan806]

Hello Arne.  Have you had any news on this, the cashback has been stuck at pending for nearly a year now.

Thanks

[Arne-TalkTalk]

I have chased this up for you.

[Michelle-TalkTalk]

Morning,

Sorry to hear that. Thanks for confirming and I will ask my colleague Arne if he can escalate this for you.

Thanks

[Ryan806]

Hello Michelle,

There has been no change in the cashback status, it is still pending with TCB.

Kind regards,

Ryan

[Michelle-TalkTalk]

Hello,

I'm sorry for the delay. Has there been any change since your last post?

Thanks

[Ryan806]

Hello Arne,

Thanks for sorting out the voucher, I can see that the TCB claim is still pending are you able to provide an update at all?

Ryan

[Ryan806]

Hello Arne.  I received the voucher thanks, just the cashback now hopefully that go through.

Ryan

[Arne-TalkTalk]

Hi Ryan806

Have you received the voucher?

[Ryan806]

Hello Arne,

It was for £127.50.

Cheers

[Arne-TalkTalk]

Hi Ryan806

I will contact the team responsible for the vouchers.

How much was the TCB claim for?  

I'll post back when they reply.

Regards