Broadband issue

[Rifqat]

My broadband just has the flashing amber light for the past hour I’ve resetted it,turn it off but still experiencing this issues pls I need internet .What do I do I need to fix this urgently 

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

@ferguson, Simon 632 already has a topic from this morning. 

https://community.talktalk.co.uk/t5/Broadband/No-internet/td-p/3065687#M870837

[ferguson]

@Simon632 

As mentioned elsewhere, please start your own topic if you need help.

[Simon632]

• Do you know how long your Internet been off,  mine be off at least 12 hours

[KeithFrench]

Have you tried moving the router to the test socket, which is behind the master socket's removable faceplate? Connect it with a known good microfilter.