For queries about your TalkTalk broadband service.
on 29-10-2022 11:15 AM - last edited on 04-11-2022 08:46 AM by Arne-TalkTalk
Hi,
My contract just finished, I got the email that I can stay on the same contract (same £27 per month) now I just got an email that I have to pay £31!!!!
Can you please amend my bill to show the money I supposed to pay not some random uplift??
Thank,
Martyna
Account number ** removed **
on 04-11-2022 11:32 AM
Hi blackhare
Your bill is £27 per month but you also had supersafe boost free for the length of your last contract, this discount has now expired so the boost is now chargeable at £4 per month. making the total £31
If you do not use the boost it can be removed via My Account.
Regards