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Returned Equipment

Team Player
Message 3 of 3

Good morning,


As several previous posts, I returned my old equipment at the beginning of June and are still receiving emails asking me to return it before the 14th July or I will be billed £50. I have my proof of postage and the package was received and signed for on the 6th June so not sure why I’m still getting emails for the return of it. The tracking number is: DA540935685GB

Can this be looked into please

kind regards, Chris


Support Team
Message 1 of 3

Hi @BarnsleyBoy


I will add the tracking number to your account and told the team responsible  this should stop the charge being applied. 


If it does appear please post back here and I will clear it. 


Sorry for any confusion. 

Message 2 of 3
Your item was delivered on 06-06-2021.
Tracking number:DA540935685GB Service used:Royal Mail Tracked Returns 48™
Sunday 06 June 2021
Delivered by
Home Counties North MC
Item Received
Home Counties North MC
Saturday 05 June 2021
Item Received
Sheffield MC
Accepted at Post Office
Brierley Post Office [S72 9JR]
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