Router Software Update

[Traveller2]

Hello Karl,

Thanks for the tip.

My router status is saying "Sagemcom-FAST5364 needs software update". Could you please arrange for that.

Thanks.

Peter

[Debbie-TalkTalk]

Hi Traveller2

That's great news, thanks for letting us know 🙂

Debbie

[Traveller2]

Good news. My router is up and running normally this morning. Thanks for everyone’s help

[Gliwmaeden2]

Staff are unlikely to reply until after the weekend, @Traveller2.

Meanwhile, you can contact Talktalk directly here:

http://community.talktalk.co.uk/contactus

[Traveller2]

Hi Karl, sorry for delay in replying, but since the software update my router keeps dropping the internet connection. I see someone else has had the same issue after an update. Could you reset the router so it does not drop the internet connection? Thanks,  Peter 

[Karl-TalkTalk]

Hi

Your router should now be updated.

Thanks  

Karl.