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Broadband help

For queries about your TalkTalk broadband service.

VPN not working

Dazzamac
Popular Poster
Private Message

on ‎05-05-2022 08:49 AM

Message 4 of 4

Hello,

 

It appears my work VPN is not working this morning in a similar fashin to several other posts listed

Unable to connect to VPN - TalkTalk Help & Support

Re: VPN has suddenly stopped working after success... - TalkTalk Help & Support

Re: VPN not connecting using PPTP - TalkTalk Help & Support

 

I've connected via an alternative connection for now so if there is a firmware update required, please proceed asap.

 

 

 

Hardware Version FAST5364 3.00
Software Version SG4K100130
GUI Version 5.6.1
System Up Time 00h33m26s

 

Thanks

Labels:
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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Dazzamac

on ‎05-05-2022 09:17 AM

Message 1 of 4

Hi

 

Firmware updated.  Try the VPN Now.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Dazzamac
Popular Poster
Private Message

on ‎05-05-2022 08:57 AM

Message 2 of 4

Hi Karl, Profile updated.

 

Thanks

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎05-05-2022 08:54 AM

Message 3 of 4

Hi

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

Karl. 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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