For queries about your TalkTalk broadband service.
2 hours ago
Hi.
I have an intermittent problem where websites are sometimes slow to load or not loading at all. The wifi is still connected when this happens and the problem affects all devices.
Please could you run a line check. Thanks.
9 minutes ago
Yes please, that would be great thanks.
14 minutes ago
Would you like me to send another router to test with?Chris
Chris, Community Team
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16 minutes ago
No, sorry. I currently only have a talktalk dg8041w.
29 minutes ago
Do you have another router that you can test with?Chris
58 minutes ago
All devices are connected by wifi.
an hour ago
OK thanks. Do you have any devices connected by Ethernet cable? if you do are these affected in the same way and at the same time as the wifi devices?
Chris
Hi. There was a problem with noise on the telephone but this was fixed by an engineer 2 weeks ago.
Hi Eunicestorey,
Line test is passing. Are you experiencing any problems with your telephone service, any noise on the line?Chris
