I recently switched to TalkTalk fibre from a different provider. No problems for a few days. Then I became unable to access websites such as Facebook, Twitter and Twitch using any device via wifi. I set up a SuperSafe account and turned content filtering off and on again for each device.
This appears to have solved the problem of accessing those websites EXCEPT that when I go onto Twitch everything works except the actual stream. So I can view the homepage, I can click onto a stream, the chat is functioning but the actual video / audio of the stream does not load and displays Network Error 2000.
This error displays in the same way on all devices. Twitch works perfectly using mobile data. It is clearly therefore a problem with the router / settings but I can't figure out what. I have turned off virus scanning, this did not work. I have activated content filtering and specifically allowed twitch.tv, this did not work.
Does anyone have any suggestions?
Many thanks in advance, Ben.
I had Kids Safe on with certain websites specifically allowed. I have now turned it off and twitch is now working properly. As is dropbox and the lottery website, which I also discovered is not working.
This is not a great solution tho as I have kids and wanted to use Kids Safe. twitch.tv I had entered as a website to allow - and it became accessible when previously it was not, save that the streams themselves wouldn't load. Surely there must be a workaround for this?
Could you try switching Homesafe back on and confirm that it still blocks twitch (sometimes switching it off and back on again seems to clear issues) - please let us know how you get on