Connection drops
on 16-12-2024 09:20 PM
Message 3 of 3
Any idea why my connection keeps dropping tonight
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2 REPLIES 2
on 17-12-2024 07:28 AM
Message 1 of 3
Hi @Haze24
Can you confirm, when the connection drops, is the white light remaining solid on the router ?
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 16-12-2024 10:02 PM
Message 2 of 3
This has been raised as an incident and is actively being work on for a solution.
It's on the incident dashboard which you can find here
https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service
Updates will be posted there.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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