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on 20-03-2019 12:41 PM
Hi
I am not sure if F-Secure SuperSafe is turned on or off? Could an OCE please check my account and de-activate F-Secure SuperSafe if it is active. Thank you...
on 25-03-2019 07:51 AM
Hi davey,
If you need any further information please let us know
Chris
Chris, Community Team
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22-03-2019 10:56 AM - edited 22-03-2019 10:57 AM
Hi davey,
Yes it's showing the boost is active and free for one device. You have to download the SuperSafe boost onto a device and install it to use it
Chris
Chris, Community Team
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on 21-03-2019 11:14 AM
Hi Chris
I was meaning F-Secure SuperSafe boost. Please correct me if I'm wrong, when I check my account it shows as below. Does this mean the boost is active and free for the first 12 months?
Sorry if I'm being thick
Thank you...
on 21-03-2019 10:46 AM
Hi davey,
Sorry, I'm not sure what you mean, are you sure you mean the SuperSafe boost (F-Secure) and not HomeSafe?
Chris
Chris, Community Team
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