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Internet Keeps Dropping

Jamieheron1
Team Player
Message 2 of 2

Hello, my internet keeps dropping while playing on my PS4, I experience lag and I'm unable to use voice chat due to a network error. My NAT type is showing as 2 how do I change it to open?

 

My bill recently went up but I'm thinking about changing providers if this keeps going on

 

Thanks

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Jamieheron1

 

I'm really sorry for the delay.

 

I've completed a line test which hasn't detected any faults.

 

Would you like me to send a replacement router for testing to see how the connection compares?

 

Thanks

 

Debbie

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