Internet dropping out and talk talk chat is useless to help

[Southstar]

Does anyone else have issues with having to reset your WiFi router every 15 minutes?

[Debbie-TalkTalk]

Hi @Southstar 

This is the latest update on this fault.

Update 8:40PM  December 17th 2024 - Our team are in the process of applying a solution to all impacted Wi-Fi Hubs and aim to resolve this by tomorrow morning.

[Gliwmaeden2]

@#Jenny69 @Southstar @Ehayes292 

Keep an eye out for news in the Service Status Dashboard, Broadband notice:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

[#Jenny69]

Apparently a lot of people are having the same issue.  All my devices say connected but no Internet.  Talktalk are investigating but their taking their time. Hope it's sorted before Christmas as this is affecting my tv too.

[Ehayes292]

Mine is the same, I’ve spoke to 2 people today about this and they have said there is nothing wrong but I’m having to reboot my box every half hour 

[#Jenny69]

Hi yes. Mines been like this since Thursday.  Dunno whats happening with it as no updates either.