Returning Equipment

[wanojm]

Hi Team,

I've recently had my connection disconnected and now looking into returning the devices. I've moved from Shell when they were brought over by TalkTalk hence did not get a return bag. How do I request a bag to return the equipment.?

Thanks.!

[Arne-TalkTalk]

No problem.

[wanojm]

Thank a lot. Have a nice evening.!

[Arne-TalkTalk]

Hi wanojm

I have requested a returns bag to be sent ASAP

Regards

[wanojm]

Thank you, I've updated my account number in the profile section.

[wanojm]

Yes, they were provided by Shell

[ferguson]

@wanojm 

Were the devices you speak of supplied by Shell?

[Gliwmaeden2]

Not a problem for staff to send you a prepaid label and returns bag, @wanojm, but you need to complete your community forum profile details for TT forum staff to identify your account. 

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

You'll get a reply from them during the day. Follow up on this thread.