on 27-05-2022 09:59 AM
In the last few months my TalkTalk router (2yrs+ old) has been intermittently dropping the wifi connection to all the connected devices. It involves connecting and re-connecting each device individually. More specifically it also causes the wifi-extender i have to need rebooting.
I initially suspected the wifi Extender a less than 1yr old NetGear EX6140-AC1900. However I have factory reset it, a few times with no improvement. I therefore replaced it with a new Wifi-extender a TP-Link AC1200. It worked for a few days but suffers the same problem as the NetGear.
I therefore suspect the Talktalk router is disconnecting various devices and reconnecting but in a way that is meaning the wifi extenders and other devices have to connect and disconnect. I have tried configuring different SSID's for the 2 frequency ranges of 2.4Ghz and 5Ghz, which i always had configured and both frequencies lose their connections.
Please could you advise if there is anything I can do in the router or replace the router. I have rebooted a few times and changed settings to minimise networks. It's in a strong signal location of which I have had no problems in the last 18 months until this intermittent problem started occurring approximately 4 weeks ago.
With a busy household of kids and working from home, its proving challenging to keep on top of all the resets and would like to resolve the issue.
on 27-05-2022 10:37 AM
You could initially try switching the router off for 30 minutes, but if this doesn't resolve the problem then the next step would really be to try a factory reset
on 27-05-2022 10:18 AM
I could try this but I have learnt that this will also turn the WIFI Optimisation back ON. Which I don't want after struggling with wifi interference about a year ago.
However, I am willing to try it if you don't have any other idea's/options?
on 27-05-2022 10:12 AM