FIbre Support

emu83 · ‎31-10-2023

Hi , Ive been getting a lot of speed drops for a few weeks now.

Usually when it happens its only lasts a few minutes. It never disconnects completely but the speed drops to almost nothing.

I used the line tests through the Talk Talk website and both the internet and the phone line tests came back saying that there was a fault and to get in touch if there's still a problem.

Dont know if its a problem with the router or the line. (I dont have a a spare router to check)

Any help please,

Thanks.

Karl-TalkTalk · ‎03-11-2023

Hi

It should arrive soon, we'll be here when you need us.

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

emu83 · ‎03-11-2023

I'll set it up when it comes still waiting for the router though.

Michelle-TalkTalk · ‎02-11-2023

Good morning,

We'll check back in with you on Monday to see how you're getting on.

Thanks

Michelle

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Karl-TalkTalk · ‎01-11-2023

Hi

Router now on the way.

Regards,