We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Anydesk issues

Gabor-K-77
First Timer
Private Message TalkTalk

on ‎11-07-2024 10:03 PM

Message 3 of 3

Ever since I switched to fiber broadband, I've been unable to use AnyDesk. I've reached out to TalkTalk for technical support, but they haven't been able to resolve the issue. I've checked my account privileges, and everything seems to be in order to allow access to AnyDesk.

Labels:
0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to ferguson

on ‎12-07-2024 07:09 AM

Message 1 of 3

Hi @Gabor-K-77 

 

As ferguson advises, check scam protection is turned off in your home safe settings.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎11-07-2024 11:43 PM

Message 2 of 3

Have you checked your HomeSafe settings in My Account?

 

https://community.talktalk.co.uk/t5/Articles/How-to-turn-off-homesafe/ta-p/2205184

0 Likes
© TalkTalk 2024