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Broadband fault

carlosmacd
Popular Poster
Private Message TalkTalk

on ‎15-12-2024 10:31 AM

Message 3 of 3

The only way to resolve issues with talk talk is to leave and find a new internet provider

 

We have had a fault for 2 months, have spent hours and hours on chat txt and phone help and the problem remains 

 

 

Labels:
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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎16-12-2024 09:41 AM

Message 1 of 3

Hi

 

Please describe the problem in full and we can offer help.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎15-12-2024 10:40 AM

Message 2 of 3

I appreciate you will have already done so on the phone, but if you can explain what the issue is and what may already have been tried, then staff here will be able to look into this for you when they are back.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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