As of 12:31 23/08/23 My Modem has been showing a solid red LOS light. as well as a solid red light on the EERO 6. I currently have no internet connection or wifi via this.
I've tried turning off/on and hard resets to no avail.
Feel like engineer visit is the next step. How do I make this happen?
chat with the FTTP Team and they can arrange this with you. I can see you called in last night, and the agent has assigned the case to the FTTP Teams directly.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
