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12-06-2023 11:37 PM - edited 12-06-2023 11:38 PM
Hi, I've noticed recently that the white light on the router from being bright is now slowly disappearing like it's burning out and may stop working completely like how a lightbulb goes dim and goes off when it's not working it's like the same as that. Now I still have internet access going on but it's the router light that's going away and may stop working so it may need a new light added in the router. What should I do about this? Would it still work if the light disappears I wouldn't tell whether the router is on or switched off without the light not working.
on 19-06-2023 06:54 AM
Hi TTimmins1
That's great, thanks for letting us know 🙂
Debbie
on 16-06-2023 03:40 PM
Yes I have thanks 🙂
on 16-06-2023 07:50 AM
Hi TTimmins1
Just checking you have received the replacement router?
on 13-06-2023 01:02 PM
I've ordered the router, it should be with you within a couple of days
Thanks
Chris
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on 13-06-2023 12:34 PM
Can I have a replacement router please
on 13-06-2023 09:45 AM
Hi TTimmins1
There would be no charge for the router. I would also send a returns bag so the current router can be returned.
Thanks
on 13-06-2023 09:34 AM
Is there a cost to send out a replacement router?
on 13-06-2023 06:39 AM
Hi TTimmins1
The router should still work but if you would like me to send a replacement router now then please let me know and I will arrange this.
Thanks