ITV X

[TeeELL]

I have a new Talktalk Hub but ITVX doesn’t feature although it is supposed to be available.

[Karl-TalkTalk]

Hi

Do you have an aerial connected to your HUB. the ITV X App will not show unless an aerial signal is present.

Thanks  

Karl. 

[TeeELL]

I have the same issue with my TalkTalk Hub (received 19 Sep 2024), I cannot get the ITV X app.  I’ve tried the ‘factory reset’ (not that it is called that!) it didn’t work.  I’ve finally worked my way to find the ITV X app - it states: “Your device isn’t compatible with this version”.

The whole point of getting the new hub was to address this.  I’ve tried the ‘chat’ but after connecting, finally, to a TalkTalk expert I received no form of communication - after a 15 min wait I’d had enough.  (Lots of ‘hello’, ‘are you there’ etc but no response).

[ferguson]

@Hutchisonalfred 

Start your own topic and explain more how you can't i.e. on what device.

[Hutchisonalfred]

I cannot get I'm a celebrity get me out of here live 

[Karl-TalkTalk]

Hi

Do you have an external aerial connected to the box ?

Thanks

Karl

[fr8ys]

This has been reported before. A factory reset has usually restored this.

You can find the reset option within the settings menu.

Please let us know how you get on