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on 23-04-2024 12:25 AM
Why is my first bill £35 instead of £28 and whys it due 12 days after the Internet was first installed which was the 17th April
on 23-04-2024 09:42 AM
Hi Imgroot
The increase is because of charges since your service started on the 14th April, till your first bill on the 25th totaling £7.37 + month ahead £28
Regards
on 23-04-2024 12:46 AM
It's simply establishing a billing cycle, @Imgroot.
You are paying for the NEXT month PLUS THE DAYS OF SERVICE UP TO the date they made up the bill.
All should be clear if you take a look in the details in My Account.
Also here:
https://community.talktalk.co.uk/t5/Articles/Your-first-bill/ta-p/2204666