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Quidco Cashback

chrishawkes123
First Timer
Private Message TalkTalk

on ‎07-06-2024 07:05 AM

Message 7 of 7

Hello,

 

I took out a Fibre 150 package with TalkTalk in November 2023, purchasing it using Quidco as £50 cashback was advertised at the time. This has still not been paid out to me and is still showing as just Tracked on Quidco, please can you assist?

 

Thanks.

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6 REPLIES 6

Arne-TalkTalk
Support Team
Staff
Private Message
In response to chrishawkes123

‎17-07-2024 12:50 PM - edited ‎17-07-2024 12:51 PM

Message 1 of 7

We have passed your details to Quidco, we dont get feedback from them, Sorry, As far as I can see it been approved.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to chrishawkes123

on ‎07-07-2024 12:54 PM

Message 2 of 7

@chrishawkes123, I'll re-escalate this for you. 

 

I can't do anything other than bring it to staff attention. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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chrishawkes123
First Timer
Private Message TalkTalk
In response to chrishawkes123

on ‎07-07-2024 12:50 PM

Message 3 of 7

@Arne-TalkTalk @Gliwmaeden2 

 

Hi. I've heard absolutely nothing about my complaint about this cashback and I'm pretty fed up of it now. Please can you chase this up and resolve it ASAP?!! Thanks.

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chrishawkes123
First Timer
Private Message TalkTalk

on ‎26-06-2024 08:38 AM

Message 4 of 7

@Arne-TalkTalk any updates please? Please can this be resolved ASAP. Thanks!

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎25-06-2024 11:20 AM

Message 5 of 7

I will chase this up for you

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎20-06-2024 05:45 PM

Message 6 of 7

Sorry that your post appears to have been overlooked, @chrishawkes123.

 

I will re-escalate it into the queue for attention. Staff usually respond during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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