Have you checked your bill section of My Account?
Once it's been processed there will be a button to request a refund. It takes a couple of days but you should get it back.
I doubt it can be done any quicker by TalkTalk.
If you paid by debit or credit card, you may be able to ask them to process a charge back for one of the payments
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
