Have you checked your bill section of My Account?
Once it's been processed there will be a button to request a refund. It takes a couple of days but you should get it back.
I doubt it can be done any quicker by TalkTalk.
If you paid by debit or credit card, you may be able to ask them to process a charge back for one of the payments
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
