Our TalkTalk fast hub has been dropping internet connectivity at random and without warning since Saturday. Restarting the router brings it back for an hour or so but this is unsustainable when working remotely. I spent a few hours on a live chat today going through all the troubleshooting that I'd already covered myself. I understand that it needs to be confirmed however it is no less frustrating as I'd already run through every available online help resource.
The chat ended with a plan to send out a wifi booster which didn't seem to make sense to me as the booster would just relay the signal further so I can join a network with no internet from a further distance? I expressed my concern but was reassured that it would solve the problem and it would never bother me again! I haven't recieved any confirmation texts or emails so I'm not sure this will turn up. I've got a hunch that there has been a firmware update thats messing things up. It looks like this is countrywide so a faulty firmware push would make more sense than infrastructure damage surely?
Has anyone out there had a solid resolution to this problem?
