For queries about your TalkTalk broadband service.
on 31-08-2023 02:57 PM
Hi,
I believe at least one of the Powerline Adapters supplied by TT is failing.
Just recently I have been experiencing buffering when streaming and have noticed that the Powerline House symbol has been flashing red..
I have been using the same sockets between the adapters for years without any issues.I have explored all the trouble shooting measures,but with no improvement.
Could you please supply a replacement pair for testing?.
on 01-09-2023 07:33 AM
Hi
A replacement set of adapters are on the way to you.
Regards,
Karl.
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on 31-08-2023 04:39 PM
Hi Chris,
Thank you for your message,I can confirm that I have tried all the trouble shooting measure including a reset.
Regards
Colin
on 31-08-2023 03:10 PM
Hi chappers,
Just to confirm, have you tried the troubleshooting steps in this help article - Wireless Powerline adapter guide - TalkTalk Help & Support
Chris
Chris, Community Team
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