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Wi Fi issues

rkhera
First Timer
Message 3 of 3

Hi,

 

Can the "Wifi Optimisation" option be disabled on my account please? What does this do anyway?

 

The iPad devices keeps getting disconnected while the mobile phones don't seem to suffer.

 

Ranjit.

Ranjit.
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2 REPLIES 2

Chris-TalkTalk
Support Team
Message 1 of 3

Hi rkhera,

 

I've switched off wifi optimisation as requested

 

Chris

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KeithFrench
Community Star
Message 2 of 3

The Sagemcom WiFi hub is the only router that uses WiFi Optimisation.

 

This has the facility to overwrite any Wi-Fi changes made to the router’s configuration.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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