For queries about your TalkTalk broadband service.
Thursday
Hi All
any chance someone can check my router, cant get wifi calling to enable on any phone in the house, i have seen it could be a simple setting in the router that needs changing
Thanks in advance
Dan
Monday
Hi Keith
Router version SG4K100206
With the extender what is the default gateway to login is it the same as the router?, is have to connect seperately to find out but I assume it will be original firmware
Monday
Monday
Just retested this when connected to my V2 F266 & it worked fine. Which router firmware & F266 version are you using?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
Monday
Hi Keith
It's a sagecom fast266
Thanks
Dan
Monday
Hi @dannyw13
@Michelle-TalkTalk has asked me to help you with this. Which make/model of extender are you using?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
Monday
Friday
Hi Chris
Works in main router wifi, but when on the talktalk wifi extender upstairs it doesn't work, does the wifi extender setting also need changing?
Thanks
Dan
Friday
Yes, the change has gone through. When it convenient could you switch the router off and leave it off for at least 30 minutes then switch back on and retest. Please let us know how you get on
Chris
Chris, Community Team
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Friday
Thanks Chris, has it been done? Wifi calling still not showing up
It is definitely enabled in my home settings
Thanks
Dan
Friday
OK, I'll do this, please don't switch off your router
Chris
Chris, Community Team
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Friday
Thanks for coming back Chris, yes please proceed 🙂
Friday
Hi dannyw13,
I can make a change that will hopefully fix the problem, is it OK to do it now, your internet connection will be down for a few minutes?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
Thursday
If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.