I have been battling with speed far less than the guaranteed for a long while and a new router sent our hasn't made any difference whatsoever.
I have tried the master socket with different wired connections.
Stats from the router....
I'm sorry for the delay and I'll take a look now. I've run a test on the line which hasn't detected a fault and it looks like the sync speed has increased since your last post. What speeds are you receiving at the moment?
I ran a speed test last night and am still only getting 33.4Mb download whilst upload is 18.6Mb.
The modem says its syncing at 65Mb now, so the above speed seems odd. The test was done on my pc with a wired connection.
Wireless test via a phone was 27Mb.
Thanks for the update. Could you try switching the router off for a full 30 minutes and then retest the speed again please. If the sync speed is a lot higher than the throughput speed then this can help as it will reset the current session.
Thanks. It is now showing 57.6Mb which is much more like it.
What was changed to improve this?
I'm sorry to hear this and I'll take a look now. The line test is clear and the sync speed also looks ok. You shouldn't have to keep rebooting the router to improve the throughput speeds. Just to confirm, are you using a HG633 or a 3782 router?