Creating a new SSID on the TalkTalk Sagemcom fast 5364-3.t8

[justatalktalkhomeuser]

I have recently been upgraded to the TalkTalk Sagemcom fast 5364-3.t8 router. My problem is that in the admin interface, I am unable to create a new SSID. Yes you can login and change name and password but I want to create a second SSID. This was possible and easy to configure with my last talktalk router, the dg8041w-2.t5. 

Does anyone have an idea how to achieve this?  I am a regular home user, not super IT geek so please be kind with replies and solutions!

[Michelle-TalkTalk]

Good morning,

Do you still need assistance with this?

Thanks

Michelle

[KeithFrench]

Hi @justatalktalkhomeuser 

What firmware is your router running?

[justatalktalkhomeuser]

It is odd as that's how I setup it up originally like Keith's screenshot but there is no mention at all of 'guest' for me to then configure..

[Michelle-TalkTalk]

Morning,

Thanks @ferguson . Any ideas @KeithFrench 

Michelle

[ferguson]

OK, in which case call me puzzled by the discrepancies with what your router shows compared to Keith's.  🤔

[justatalktalkhomeuser]

Hi Ferguson, 

Thanks for the suggestion however I need to have a separate 'guest' network exclusively away from my main one. 

Thanks

[ferguson]

If your issue is with some 2.4GHz devices not playing nice, you can just the change the name of one of the SSIDs e.g. add 5 to the 5GHz one. Obviously you will need to reconnect some wireless devices accordingly.

[justatalktalkhomeuser]

Hi Keith, 

Thats the thing, I dont have an option to see any guest SSID. The only cogs are for my main 2.4 and 5GHz.

[KeithFrench]

Just log into the router & go to:-

Dashboard > See Wi-Fi Settings > Manage Advanced Settings

Then click on the gear icon of either the 2.4GHz Guest or the 5GHz Guest, enable it and configure as required:-

Configure Guest Networks

[justatalktalkhomeuser]

Hello, thanks to everyone for the help a few months ago. Due to some problems, the talktalk tech team have changed some channels on my router settings and I have now lost my Guest SSID which I had been using as a second network.

From the web interface in advance settings, there doesn't appear to be an option to add one in. 

Please can someone help? !!

[Michelle-TalkTalk]

Morning,

Thanks for your help @KeithFrench 🙂

Michelle

[KeithFrench]

No, you can't use different channels for the guest networks, I raised this before with the developers. There is new firmware due sometime soon, but until I test it, I won't know what is fixed.

[justatalktalkhomeuser]

Amazing Keith 🏆

Thanks very much, that has enabled me to do it! 

Quick bonus question if I may. By default, the new guest 2.4Ghz and main home 2.4Ghz are using the same channel. The two 5 Ghz's share a different one. Is there an argument to separate these out further as four individual channels?

[KeithFrench]

Then it does support guest networks. Just go into the Advanced mode:-

Advanced mode

[justatalktalkhomeuser]

Hi Keith,

Hardware FAST5364 3.00, Software SG4K100174.

[KeithFrench]

What firmware is it running, it does not support Guest SSIDs until about V158?