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on 26-01-2024 09:13 PM
I have recently been upgraded to the TalkTalk Sagemcom fast 5364-3.t8 router. My problem is that in the admin interface, I am unable to create a new SSID. Yes you can login and change name and password but I want to create a second SSID. This was possible and easy to configure with my last talktalk router, the dg8041w-2.t5.
Does anyone have an idea how to achieve this? I am a regular home user, not super IT geek so please be kind with replies and solutions!
on 23-07-2024 08:32 AM
Good morning,
Do you still need assistance with this?
Thanks
Michelle
on 18-07-2024 09:37 AM
What firmware is your router running?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 18-07-2024 08:39 AM
It is odd as that's how I setup it up originally like Keith's screenshot but there is no mention at all of 'guest' for me to then configure..
on 18-07-2024 07:22 AM
on 17-07-2024 10:31 PM
OK, in which case call me puzzled by the discrepancies with what your router shows compared to Keith's. 🤔
on 17-07-2024 09:57 PM
Hi Ferguson,
Thanks for the suggestion however I need to have a separate 'guest' network exclusively away from my main one.
Thanks
on 17-07-2024 09:43 PM
If your issue is with some 2.4GHz devices not playing nice, you can just the change the name of one of the SSIDs e.g. add 5 to the 5GHz one. Obviously you will need to reconnect some wireless devices accordingly.
on 17-07-2024 09:19 PM
Hi Keith,
Thats the thing, I dont have an option to see any guest SSID. The only cogs are for my main 2.4 and 5GHz.
on 16-07-2024 10:01 PM
Just log into the router & go to:-
Dashboard > See Wi-Fi Settings > Manage Advanced Settings
Then click on the gear icon of either the 2.4GHz Guest or the 5GHz Guest, enable it and configure as required:-
Configure Guest Networks
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 16-07-2024 09:04 PM
Hello, thanks to everyone for the help a few months ago. Due to some problems, the talktalk tech team have changed some channels on my router settings and I have now lost my Guest SSID which I had been using as a second network.
From the web interface in advance settings, there doesn't appear to be an option to add one in.
Please can someone help? !!
on 29-01-2024 06:19 AM
on 27-01-2024 10:29 AM
No, you can't use different channels for the guest networks, I raised this before with the developers. There is new firmware due sometime soon, but until I test it, I won't know what is fixed.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 27-01-2024 07:30 AM
Amazing Keith 🏆
Thanks very much, that has enabled me to do it!
Quick bonus question if I may. By default, the new guest 2.4Ghz and main home 2.4Ghz are using the same channel. The two 5 Ghz's share a different one. Is there an argument to separate these out further as four individual channels?
on 26-01-2024 10:16 PM
Then it does support guest networks. Just go into the Advanced mode:-
Advanced mode
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 26-01-2024 10:06 PM
Hi Keith,
Hardware FAST5364 3.00, Software SG4K100174.
on 26-01-2024 09:52 PM
What firmware is it running, it does not support Guest SSIDs until about V158?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?