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Leaving talktalk

Caron1
Popular Poster
Message 4 of 4

I cancelled my new contract with talktalk within 14 days she confirmed over the phone that there would be no charge exit fee yet I have a letter saying they charging me also shell broadband can't takeover as there is a cease on my line this needs to be removed otherwise I can't change suppliers I can't get through to talktalk for love or money due to covid19 what do I do.

Caron
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3 REPLIES 3

Message 1 of 4

Have you asked TalkTalk to place the cease order? I've sent a PM to confirm a couple of details so we can take a look at your account. I've also noticed a duplicate thread. Please only post in one place regarding your issue to avoid any confusion.

 

Thanks

Emma

Be sure to give kudos and accept your solution

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Message 2 of 4

Hi I am home owner trying to get talktalk to remove cease on my line my new provider is unable to get the line it's being rejected due to the cease.

 

Regards 

Caron 

Caron
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SocialTeamEmma
Philosopher
Message 3 of 4

Hi Caron1,

 

Do you have a business or residential service with TalkTalk?

 

Thanks

Emma

Be sure to give kudos and accept your solution

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