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Friday
Hi I used my own TP Link Router for about 8 years until the heat sync fell off.
I got the router Talktalk sent me It's a Sagemcom Fast 5364 and it works a treat.
I just wondered on my account it says we can't recognise your router and firmware?
Is it still supported and do I have latest firmware? Just wondered as I reckoned if you can't recognise it you can't update it.
Like I said works a treat just wondered if there had been security updates in the last, must be 9 years!
TIA
Answered! Go to Solution.
yesterday
Hi @Stratoc1
You're very welcome.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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yesterday
Thanks again.
Friday
However, @Stratoc1 that is such an old version, which is certainly bug-ridden & TalktTalk's automated delivery system should have updated you. I will ask them to manually push the current version to your router, but it won't be until Monday now.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
Friday
appreciate it, thank you.
Friday
Honestly, if it is all working well I wouldn't worry too much. My Account is so riddled with bugs and glitches that it cannot be regarded as a reliable tool.
Friday - last edited Friday
thanks, can I download it anywhere, that seems to be the only way to do it manually?
is this my firmware? sg4k10001400t
Friday
The current firmware is V206.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?