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FIbre Support

Get expert support with your Fibre connection.

No WiFi talk talk absolutely useless no customer service

CassellM567
Newbie
Private Message TalkTalk
Message 5 of 5

No wifi, Middleton Manchester. Suddenly cut off, tried everything to fix. X3 calls to talk talk which has been a waste of time no one there. Chat broke down twice no one there. Useless BOTs. Then a message pops up saying there’s a problem in the whole of the North West and it might take until Friday to fix?? Are you joking? Some of us use wifi for work. Can’t wait until Friday. Just a rubbish service with rubbish customer service can’t wait to transfer over to another provider. 

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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi

 

The Network issue affecting some customers in the North West / Manchester areas was resolved yesterday.  Please let me know if you are still seeing any issues.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 5

Just keep an eye on the broadband updates (highlight button) on service status dashboard:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Gliwmaeden2, a fellow customer.
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Kate89
Chatterbox
Private Message TalkTalk
Message 3 of 5

Same here I'm in M23

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djmpne
Team Player
Private Message
Message 4 of 5

Are you getting your wifi via Freedom Fibre? We're in Warrington and ours is also down with exactly the same problems trying to get any support

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