Get expert support with your Fibre connection.
on 10-02-2023 11:45 AM
Trying to download a torrent and I'll start it speed peaks up to about 1mbs then within a minute drops to 10kbps and consistently stays there. Restart the app and it comes back up again then drops within a minute. Does this get throttled I've tried all times of day and night. The only way I can find this file as not available in UK so no other option. Any advise.
on 10-02-2023 12:25 PM
Ok just seems very strange it's so predictable like something is seeing it and then dropping the speed it doesn't jump about just straight drop.
on 10-02-2023 12:22 PM
Hi ratboyzach
Thanks for your reply.
We don't slow the speed, this could be an issue with the source.
Thanks
on 10-02-2023 12:16 PM
Hi Debbie I've not tried it over wire but I've tried multiple devices. Unfortunately the devices I use do not have an ethernet I'm not sure we're my adaptor is to try. My speeds are absolutely fine with everything else I can let's say stream 4k quite happily.
on 10-02-2023 12:13 PM
Hi ratboyzach
Does this also happen over a wired connection?
on 10-02-2023 12:08 PM
Hi Chris I've noticed the issue with multiple downloads but this one's definitely the worst.
on 10-02-2023 11:51 AM
Hi,
Do you only have this issue with one particular file or is it all files that you've tried to download from this source?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences