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FIbre Support

Get expert support with your Fibre connection.

tv box

cox59
Newbie
Private Message TalkTalk

11 hours ago

Message 2 of 2

I think I've been miss sold a package!,....I insisted I have a smart Tv and was happy with channels I have...but the agent insisted I had an old TV Package (legacy) which I didn't and said I would need a,tv package to access the TV now and sign a new 2 year contract. The initial call to agent was to complain as to why my connection kept dropping out and that when I wanted to watch live TV could only get sound but no visual...and had to reset everything to get it going again....but anything else I wanted to watch IE Amazon prime /Netflix was never a problem. very disappointed indeed 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

10 hours ago

Message 1 of 2

Hi

 

If you give our teams a call, just say that you want TV removing from your package and a returns bag for the TV box.  They can remove this aspect for you.

 

Thanks  

Karl. 

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