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Router light burning out/going dim

TTimmins1
Whizz Kid
Private Message
Message 9 of 9

Hi, I've noticed recently that the white light on the router from being bright is now slowly disappearing like it's burning out and may stop working completely like how a lightbulb goes dim and goes off when it's not working it's like the same as that. Now I still have internet access going on but it's the router light that's going away and may stop working so it may need a new light added in the router. What should I do about this? Would it still work if the light disappears I wouldn't tell whether the router is on or switched off without the light not working. 

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8 REPLIES 8

Message 1 of 9

Hi TTimmins1

 

That's great, thanks for letting us know 🙂

 

Debbie

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Message 2 of 9

Yes I have thanks 🙂

 

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Message 3 of 9

Hi TTimmins1

 

Just checking you have received the replacement router?

Message 4 of 9

I've ordered the router, it should be with you within a couple of days


Thanks

Chris

TTimmins1
Whizz Kid
Private Message
Message 5 of 9

Can I have a replacement router please 

Message 6 of 9

Hi TTimmins1

 

There would be no charge for the router. I would also send a returns bag so the current router can be returned.

 

Thanks

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Message 7 of 9

Is there a cost to send out a replacement router? 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi TTimmins1

 

The router should still work but if you would like me to send a replacement router now then please let me know and I will arrange this.

 

Thanks

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