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Still waiting for returns bag

Anonymous
Not applicable
Staff
Private Message

‎15-06-2024 09:48 AM - edited ‎15-06-2024 09:49 AM

Message 8 of 8

Hello,

 

I recently moved to another provider, I have been waiting to send the 2 eero routers back to you but no returns bag has arrived 

 

Please can you send one out asap as I would not like to be charged.

 

Cheers

Labels:
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7 REPLIES 7

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Anonymous

on ‎01-07-2024 11:07 AM

Message 1 of 8

Hi Ryan806

 

It was sent via royal mail on the 28th June. 

 

Should be with you by now. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Anonymous

on ‎27-06-2024 08:58 PM

Message 2 of 8

They should have reached you at least a week ago as they normally only take a couple of days to arrive. 

 

I'll re-escalate this thread for staff attention, @Anonymous.

Gliwmaeden2, a fellow customer.
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Anonymous
Not applicable
Staff
Private Message
In response to Arne-TalkTalk

on ‎27-06-2024 07:26 PM

Message 3 of 8

Hello Arne,

 

How long will this take to arrive as I really don't want to get charged for the equipment

 

Ryan

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Anonymous
Not applicable
Staff
Private Message
In response to Arne-TalkTalk

on ‎17-06-2024 01:19 PM

Message 5 of 8

Thanks!

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-06-2024 01:10 PM

Message 6 of 8

Hi Ryan806 

 

I have requested a returns bag to be sent to you ASAP. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-06-2024 10:07 AM

Message 7 of 8

Staff will respond after the weekend, @Anonymous.

Gliwmaeden2, a fellow customer.
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