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Get help with your TalkTalk landline and calling features.

My number is withheld

Lbothered
First Timer
Private Message TalkTalk

on ‎15-02-2024 11:00 PM

Message 8 of 8

How do I stop withholding my number

 

 

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7 REPLIES 7

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎16-02-2024 02:06 PM

Message 1 of 8

@Lbothered I can see that number withhold has now been removed.

 

FYI .. @Gliwmaeden2 @ferguson

There is a known issue at the moment where boosts/ calling features are missing from my account, the team have identified the issue and are working on implementing the fix as soon as possible. 

 

Until the fix is implemented customer services can remove it manually. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎16-02-2024 01:15 PM

Message 2 of 8

@Mikem 

 

Should there be a number withheld choice in My Account as detailed in the link posted earlier in this thread?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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ferguson
Community Star
Private Message TalkTalk
In response to Gliwmaeden2

on ‎16-02-2024 11:42 AM

Message 3 of 8

@Gliwmaeden2 

 

I wondered if that might be the case. But when I checked that for myself there is no such feature there:

..

Also, the pathway to get to that page is not as suggested in the help article.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎16-02-2024 06:45 AM

Message 4 of 8

Hi Lbothered

 

Have you tried dialing 1470 before the number?

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Lbothered

on ‎15-02-2024 11:41 PM

Message 5 of 8

Check that you haven't got Number Withheld ticked in My Account, @Lbothered:

 

 

https://community.talktalk.co.uk/t5/Articles/Withhold-my-telephone-number/ta-p/2222819

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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ferguson
Community Star
Private Message TalkTalk
In response to Lbothered

on ‎15-02-2024 11:10 PM

Message 6 of 8

That is likely to be feature on your phone handset.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Lbothered
First Timer
Private Message TalkTalk

on ‎15-02-2024 11:02 PM

Message 7 of 8

How do I unhide my landline number

 

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