on 15-07-2021 11:57 PM
can any talktalk staff help me???
Desperately need a router!!
We've been with TalkTalk for many years now, we moved house last week and an openreach engineer came out and set up new house for the service, but we didn’t know we were to bring router from old address with us, and now have no means of access to get it.
I have tried contacting talktalk on numerous occasions and each time they are having problems hearing me and just cutting the call after waiting ages to get through to speak with someone.
on 20-07-2021 12:32 PM
I can see Arne has picked up and answered your other thread 🙂
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 16-07-2021 08:19 AM
on 16-07-2021 12:42 AM
Staff reply during the day, Monday to Friday. Fingers crossed they will reach this before the weekend.
Please keep an eye out for their reply, @Dmortonx.