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Broadband help

For queries about your TalkTalk broadband service.

No internet for a week

Vicky10a
First Timer
Private Message TalkTalk
Message 2 of 2

Had a brand new router the last time this happened a few months ago and I’ve tried all the tests over and over and yet still not getting anywhere. Can’t speak on the phone to anymore and the messaging service is constantly sitting in a queue for hours! 
I have resent the router and just get a flashing amber light, any suggestions? Thank you in advance 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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