Get expert support with your Fibre connection.
on 20-05-2021 05:58 PM
I've bought the Zyxel XMG3927-B50A to replace the Openreach modem & TalkTalk Sagemcom 5364 but I'm struggling to set up the connection via the Zyxel.
I'm using the username/password provided by TalkTalk customer service, and have entered this username/password on the TalkTalk router itself and continued internet access.
I've tried the settings mentioned here https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383 and the Zyxel shows that it can understand that the DSL cable connected to it is at ~300/50 up/down potential but I can't get it to actually connect to the internet.
@ItiCIaGUI'm hoping you could give me a hand re your comments on https://community.talktalk.co.uk/t5/Fibre/Thinking-of-migrating-to-fibre150/td-p/2664032
and confirm to me the settings I should be using on the Zyxel?
If I manage to get it working I'll of course post in here for anyone else that stumbles onto this.
Answered! Go to Solution.
on 27-05-2021 08:32 PM
on 26-05-2021 06:26 PM
In case you aren't already aware, should be a matter of editing /etc/dhcpcd.conf in the root partition of the SD card. All the best
on 26-05-2021 08:22 AM
on 23-05-2021 06:38 PM
Yeh, I wouldn't lose much sleep over the MTU if you're not experiencing any problems.
As for the pi, was it set up previously with pi-hole? If so, worth checking whether the static IP set on the pi by pi-hole still falls within the subnet on your new network.
on 21-05-2021 11:40 PM
21-05-2021 10:43 PM - edited 21-05-2021 10:56 PM
Glad you've got it sorted! Had I received a notification of your previous reply, I would have suggested trying to obtain an address automatically to see where that would get you, so maybe I would have just delayed you further!
edit: I was curious, so for reference the settings are apparently under Broadband > Business Fibre > Setting Up & Getting Started > How do I connect a third party router? here: https://supportcentre.talktalkbusiness.co.uk/home
If you have a router that isn’t from TalkTalk Business then you'll need to manually enter the Router Connection Settings when setting up your router. The way that you do this will differ from router to router. To find out how to enter the settings on your specific router, you'll need to visit the manufacturer’s online support pages or consult the manual.
Once you have found out how, you can start entering the following details:
Username: this is your telephone number followed by @talktalkbusiness.net eg, 01234567891@talktalkbusiness.net
Password: enter your broadband password here
VPI: 0
VCI: 38
MTU: 1432
DNS settings: Set as automatic (or similar)
If you need to enter these settings manually then they are:
Pimary DNS Server: 62.24.128.17
Secondary DNS Server: 62.24.128.18
Encapsulation: PPP over ATM (PPPoA) using VC-MUX
Modulation Type: Auto
21-05-2021 05:41 PM - edited 21-05-2021 09:02 PM
Sorted!
Had to use PPPOE, my username/password, specify my static IP, use relevant settings throughout and job done.
I also deleted the ADSL and ETHWAN interfaces, although I assume that was irrelevant.
@ItiCIaGUthanks for your help/info, it definitely helped
20-05-2021 11:50 PM - edited 21-05-2021 12:10 AM
G.fast is enabled in there (it looks like everything is enabled by default).
Renew doesn't seem to do anything.
xDSL statistics:
xDSL Training Status: Showtime
Mode: G.fast Annex A
Traffic Type: PTM Mode
Same as you've mentioned.
In the log, there's plenty of:
1 Jan 1 04:18:41 kern info dhcpc udhcpc: Entering released state
2 Jan 1 04:18:41 kern info dhcpc udhcpc: Received SIGTERM
3 Jan 1 04:18:37 kern debug dhcpc udhcpc: Sending discover...
4 Jan 1 04:18:35 kern debug dhcpc udhcpc: Sending discover...
5 Jan 1 04:18:33 kern debug dhcpc udhcpc: Sending discover...
6 Jan 1 04:18:24 kern debug dhcpc udhcpc: Sending discover...
I could post a full export if you think it'd help.
To confirm, this is only using the Zyxel and not using the openreach modem or sagemcom router at all.
If it makes a difference, this is TalkTalk Business and I have a static IP - entering custom DNS (e.g. cloudflare 1.1.1.1 / 1.0.0.1) and the static IP is possible, but not sure what to put for the subnet mask & gateway as this is presumably ISP specific (and is not the standard 255.255.255.0 & 192.168.178.1)
edit: potential stroke of luck, the public subnet mask & gateway are in the sagemcom's settings, I'll give them a try.
edit2: nope, no difference
on 20-05-2021 09:41 PM
No, haven't touched any of the other interfaces.
Worth checking that G.fast is enabled in Broadband > Advanced, although I don't recall having to enable it myself.
Assume you've already clicked the 'renew' button?
What is in System Monitor > xDSL Statistics? Amongst other things, I have:
xDSL Training Status: Showtime
Mode: G.fast Annex A
Traffic Type: PTM Mode
Have a look at System Monitor > Log and change the category to WAN-DHCP to see if the messages indicate anything amiss.
20-05-2021 06:54 PM - edited 20-05-2021 06:54 PM
Thanks, we're so close now. Have you changed any other Broadband interfaces? I'm now getting:
on 20-05-2021 06:13 PM
Hey @OddSocks, sounds like you're almost there, but you don't need to use the username/password as far as I remember - should be IPoE. Also check you have it applied as the default gateway.
My VDSL settings for reference:
Let us know how you get on and if it's still not working, happy to work through other screens with you.