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13-11-2024 09:48 AM - edited 13-11-2024 09:49 AM
on 14-11-2024 09:30 AM
Just a quick update to let you know that this has been raised to the eero support team
Chris
Chris, Community Team
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on 13-11-2024 01:23 PM
Hi Adam137,
I've passed this to our Product team, they'll probably need to pass it to eero support, I'll let you know when I have an update
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 13-11-2024 01:02 PM
I have asked one of TalkTalk's support to pick your thread up and apply the patch for you.
They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.
To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-
Personal Profile > Personal Information
Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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